Terms & Conditions
The terms on which Advanced Energy Management provides its solar, battery and energy management services.
Quotations & pricing
The quotation provided includes details of the pricing and payment terms applicable to your system. Quotations are valid for the period stated on the quote. Pricing is subject to change if the scope of work or site conditions differ from those assessed.
Payment
Payment of a deposit is required upon acceptance of the quotation to secure your position in our schedule. The balance is payable according to the payment terms set out in your quotation. Finance options may be available subject to approval.
Installation
Installation is carried out by our in-house Clean Energy Council accredited team. Installation dates are subject to scheduling, weather and equipment availability. We will advise you of any changes as soon as practicable.
Warranties
Products are supplied with manufacturer warranties, some up to 25 years. Workmanship is warranted separately as set out in your quotation. Warranty documents are provided as part of our post-pack. Warranty claims are subject to the manufacturer's terms and conditions.
Cancellation
Cancellation rights and any applicable fees are set out in your quotation and contract. If you wish to cancel, please contact us as soon as possible.
Liability
To the extent permitted by law, our liability is limited as set out in your quotation and contract. We are not liable for indirect or consequential loss arising from the supply of our services.
Contact
For any questions about these terms, contact us at solar@advancedem.com.au or 1800 247 765.
These terms are provided as a starting point and should be reviewed by a legal professional before publication.